Solution to ipconfig and ping Commands Not Working Problem

It may happen that when you try to run diagnostic commands like ipconfig or ping, an error pops up saying “ping is not recognized as an internal or external command”. While this command runs on other computers absolutely fine, you may have hard time to run the commands.

Ipconfig and ping commands are important to see various details of the computer, like ipconfig helps us to find the Ip address of our PC and other things, while ping helps in determining TCP/IP Networks IP address as well as determine issues with the network and assists in resolving them.

This problem was faced by one of our readers and here goes the solution for the problem.

1.    Just ensure that there is a file named “cmd.exe” in the C:\Windows\System 32 folder and there is no other similar named file like cmd.com or cmd.bat. Only cmd.exe is the required important file while others (if any) are spyware.

2.    To check for those files go to Tools-> Folder Opions-> View-> tick on Show hidden files and folders and uncheck Hide protected operating system files and folders. If the other files are present delete them.

3.    Also make sure that there are the two required files named “ipconfig.exe” and “ping.exe” in the system 32 folder. If not then copy the files from other PC and paste them there.

Let me know the result.

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Posted in Fixes of problems, Windows/Windows XP
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8 comments on “Solution to ipconfig and ping Commands Not Working Problem
  1. danny moore says:

    my problem is similar, however, the ipconfig.exe file is present in c:\windows\system32 and the path variable contains this folder. I can ping specific ip addresses, but not urls, ie yahoo.com or google.com. Any suggestions of what to do next would be greatly appreciated.

  2. admin says:

    seems some problem with your gateway, try resetting the router/network.

  3. Brook says:

    This was such an informative, relevant answer. It was exactly what I was looking for. I’m so happy to know I’ll be getting something out of you posts.

  4. Bob says:

    I faced the same problem as mentioned. So I did as things as directed above but still things are not working.

    What shall I do?

  5. Matt says:

    Similiar but different problem:

    Whrn I type ping in the command line I get
    Usage:, and Options: followed by a list

    then the command line comes back I then enter the website I’m trying to ping and thats when I get the message:
    (website) is not recognized as internal or external…

    how do I ping a website?

  6. Vijay says:

    My problem ….

    Is that my utorrent can not download at the atleast normal speed it take the always 156kb speed at the average.

    How i can upgrade the downloading speed

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