Solution to remove Write Protection from USB Pen Drive
This seems to be the problem of most of us these days and some of our readers who wanted to know the methods how they can remove the Write Protected error from their USB drives like Pen Drives and memory cards.
What is Write Protected error and why it happens?
In the Write Protected error, we can’t write or copy any data in our flash drives and even can’t format the drive.
There are many reasons that cause this problem, let’s see solutions of them.
Solutions:
• First of all try to locate a small switch (if any, that you may have not noticed) at some place on the drive or memory card reader. This is the prime reason for this error. If there is one, switch it to the other side to turn the protection off.
• Yes I know this problem is also occurring these days without this switch but not to worry. Just download this helpful software from here and run it to execute a “low-level format” on the drive. This software is quite handy and may take few attempts to actually remove the error.
• The problem can also be caused by some virus activity so just get it scanned by some updated good anti virus which may solve your problem.
• BUT if none of the methods listed above solves your problem then your pen drive might have gone corrupted, so just get it replaced.
Hope any of the methods listed above solves your problem.
Update 1:
After the low level format, you may need to “Partition the drive“. Dont worry, partitioning a pen drive means allocating it its File System and Cluster Size that was lost after the Low Level Format.
For that:
- Run diskmgmt.msc in Run.
- In the disk management window, select the pen drive, right click on it and click on Format.
- Now choose the File System and Allocation Unit Size and do not check the boxes below.

Click OK and the drive will be reusable after this.
Update 2 (Better Solution):
Follow the steps in this post and just put the value 0 (zero) in step 5.
This will surely solve your problem now.
Update 3 (Solution Working):
Thanks to one of our readers Jim, who let us know about the tool called Neo 9, using which we can easily this write protection problem.
This solution has been found working for many users (see the comments below).
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October 1st, 2008 at 9:28 am
when I run the formatter.exe, it gives an error message “Flash Drive not Found”.
October 1st, 2008 at 11:27 am
Yes it seems that there is some problem with that application, so i have updated the link again and the new software is working fine now.
Please follow the link again.
October 29th, 2008 at 8:58 pm
[...] should perform a Low Level Format on the disk that will surely erase everything stored on it. Read this to know [...]
November 22nd, 2008 at 9:37 pm
it is asking to partition the pen drive after the low level fomatting…
now how can i partition the pen drive..
plls help me out..!!
November 23rd, 2008 at 2:17 am
Try the update given in the post.
November 24th, 2008 at 5:39 pm
give solution
December 2nd, 2008 at 10:21 am
Yeah, none of those fixes work for the problem I’m experiencing. NO USB Storage devices work on my Laptop computer, at least the OS I primarily boot. Other OS’s (live CD) works fine, the drives work fine in other PCs but my Windows install suddenly started claiming all my USB drives are write protected.
December 13th, 2008 at 7:16 am
no this solution is not working for buffalo pendrive of 2gb
December 22nd, 2008 at 12:17 am
Guys do try the update 2, it is working.
January 2nd, 2009 at 3:20 am
I tryed to run the low level format command but got the reply: ” the device cannot be accessed because it is smaller than 65535 sectors.
January 2nd, 2009 at 5:18 pm
find different sector size supported by your disk then try that setting
March 3rd, 2009 at 1:05 pm
my pen drive file sys-fat32 but hear they given “NTFS” sohow its work’s iam not understaning abt partation plz explane me clearly and after complite of low level format agin iam rasing da problem after installing 1GB but my pen drive is 4GB plz give me some solution plzzzzzzzz
March 3rd, 2009 at 9:33 pm
@vasu
You can select the file system to Fat 32 in the box as well.
March 6th, 2009 at 12:22 pm
I purchased a 4GB pen drive from palika bazar Delhi. Here it is showing the full memory available and after getting copied any data into that and removed, while we are watching next time we are not able to see the data which was copied earlier.So kindly give your valuable suggestions to rectify this problem for my pendrive.
April 7th, 2009 at 12:10 am
hi,to whom ever it may concern
please post me some ans-how to remove write procted from my kingston pendrive,i’ve tried to remove in (ubuntu) plz sir help me
April 11th, 2009 at 5:06 pm
Please help to remove write protected from my zebronics pen drive. i have an important office file that needs to be forwarded to the client. Please help me its urgent & very important.
thanks,
ram
April 14th, 2009 at 2:54 am
To remove write protection from your pen drive go to the following website and download and run the program:
http://www.box.net/shared/9hgp81ndgs
IMPORTANT: any files on the drive will be erased!
April 16th, 2009 at 5:25 am
Thanks.
My problem i solved. Now I Can use my Pen Drive. I was thinking that i have to buy a new one. becuase i tried Anti virus software to remove virus. but all in vain. I tried formating in Computer management & from DOS, but nothing worked as it was showing Write Protected as well as there was a new allocated partition in Pen Drive which i was not able to delete. when i tried this software all my problem is solved.
Thanks once again.
April 19th, 2009 at 2:58 pm
Dear frends
i am in trouble i have a kingston 4 gb flash data travelling stick, it is not formating please help me in this regards if some som having software so please send me the link
Thnaks
Tahir
May 3rd, 2009 at 4:39 pm
low lavel formet allso not removing my write protection
May 21st, 2009 at 4:13 pm
a file named usbprotect (Application file with green color and tick mark) while i was working in flash drive and i am not able to delete it from my computer. Further, it is affecting my whole system and whatever devices i am connecting to my computer (flash, camera, etc.) i can see this file and i am not able to get rid of it.
I would humbly request you a solution for my problem.
Thanks and Regards
Thomas
May 22nd, 2009 at 2:37 am
@Thomas
You can delete it from the USB drive from any virus protected system. However yo delete it from the computer you will need to boot in the safe mode first.
June 26th, 2009 at 9:29 pm
You can find pen drive virus protection methods at Solo Antivirus link http://www.srnmicro.com/customers/techfaq.htm
June 28th, 2009 at 4:03 pm
I have a transcend 2GB pendrive.When i try to format a message appears saying that USb is write protected.Pls help me
July 11th, 2009 at 4:43 pm
use iStar.exe from here http://www.51stor.net/uploads/soft/udisk-tools/AlcorMP_v6.18.rar u can format whatever u like
July 14th, 2009 at 3:00 pm
i have try every thing bt error is same i can not copy or delete or format my 4 GB Kingston
i hv change the value to zero from regedit, i hv use many antivirus, i also cannot format using cmd
plz help me out!!!!!
hunter-87@live.com
July 17th, 2009 at 12:06 am
thank q very much im now using my pen drive happyly
previosly it was write protected and i cant format or the pen drive now it is working because of this software which helped me in formating my pen drive
http://www.box.net/shared/9hgp81ndgs
July 26th, 2009 at 10:45 am
hi…my 4gb kington pen drive..whn i format that it shows insert a disk,,,,so,what i have to do..plzzzzzzzzzzz help me….send answer to this id zourez_2007@yahoo.co.in
August 4th, 2009 at 2:10 pm
I have try to format on manage window but error is same,I download the software and formate the flash but the error is same
August 12th, 2009 at 1:47 am
thankyou narayana, tht wz awesome…wasted my whole day 2 find a solution…and finally formatted!!!
August 12th, 2009 at 2:22 am
formatted but still its write protected
help!!!
August 13th, 2009 at 6:11 pm
update 1 does not work for iball 2gb pen drive.suggest another method
August 22nd, 2009 at 1:30 pm
thanks jim
August 29th, 2009 at 4:04 pm
thanks man its working
September 9th, 2009 at 4:13 pm
Thanx..Jim…ur method and software worked….thanx a ton!
September 13th, 2009 at 3:46 pm
when i use to format or copy any data my pen drive it shows a message that “The disk is write-protected, Remove the write-protection or use another disk.
please help to resolve the problem.
September 16th, 2009 at 2:19 pm
Dear Sir,
How do i remove the write protection from my pen drive ? please help me.
navin
September 23rd, 2009 at 10:00 am
Excellent very well job done by neo9
the link is :
http://www.box.net/shared/9hgp81ndgs
rating can be given as 10/10
thank u very much……..
muahhhhh…..
my pen drive is working well again
September 23rd, 2009 at 10:02 am
Guys listen don’t go for disk management etc all blah blah blah
jus check diz out
http://www.box.net/shared/9hgp81ndgs
the same above link
works very well
September 28th, 2009 at 1:07 pm
when i try low level formatter, the message is “usb disk not found…..”
October 10th, 2009 at 1:16 pm
The low level format did not work, neither did the Update 2 (better solution), unfortunately!
October 22nd, 2009 at 11:39 pm
none of the above working for me
November 1st, 2009 at 12:32 am
http://hddguru.com/download/software/HDDGURU-Low-Level-Format-Tool/LLFsetup.2.36.1181.exe
try this friends, many people said this formater was worked for them, but not for me.
November 3rd, 2009 at 2:46 pm
how can i remove write protection from my pen drive
November 3rd, 2009 at 8:44 pm
a million Thanks to you, Jim. Neo9 did the job on my flashdisk where others failed.. I owe You..
November 7th, 2009 at 11:41 pm
thanx man. low level formatter really worked for me, my kingston data traveller 8 GB pen drive is working correctly now
November 10th, 2009 at 9:43 pm
Those tricks are working good in XP.. try to get it and solutions can be achieve..
November 14th, 2009 at 7:23 am
Hey guys.. The neo thig is saying that the usb drive is not present. Which OS did u fuys use it on??
November 19th, 2009 at 1:03 pm
DEARS,
HOW TO REMOVE WRITE PROTECT FROM FLASH DRIVE
November 26th, 2009 at 6:17 pm
sir! some media file has been copied in my pen drive, which can not be deleted.Nither any data get copied nor gets deleted.Shows the error msg that yourpendrive is write protected.plz help me out.
December 1st, 2009 at 1:13 am
Job will done by Neo9.
I was searching for this solution for a long time, & i finally found it. My pen drive is now usable again. thanks very much.
Download Neo9 from this link
http://www.box.net/shared/9hgp81ndgs
December 2nd, 2009 at 2:23 pm
TO REMOVE THE WRITE PROTECTION ERROR, DOWNLOAD THE SOFTWARE BY USING BELOW LINK. AND INSTALL THE SOFTWARE IN OUR SYSTEM AND PUT PEN DRIVE IN TO THE SYSTEM AND RUN THIS SOFTWARE. ITS WORKING 100%.
http://www.box.net/shared/9hgp81ndgs
December 3rd, 2009 at 1:57 pm
my 4gb zebronics pendrive is located only 10.6mb space and not formated. when i fomated the pendrive messege is located the pendrive is write protected. how to solve the problem?
December 24th, 2009 at 4:05 pm
this utility worked for me to format usb drive which was showing write protect error:
http://www.apacer.com/en/support/downloads/Repair_v2.9.1.1.zip
January 1st, 2010 at 9:40 pm
all the people here asking without making research of them self the problem it’s not present my opinion without sured
write protect viruse you could controlling it via registery
then………………..!gooooo
January 6th, 2010 at 10:27 am
http://www.box.net/shared/9hgp81ndgs
It is not working, please help me to solve the Delayed Write failed of USB Drive.
January 14th, 2010 at 12:58 pm
Thanka dear
http://www.box.net/shared/9hgp81ndgs
its working ……
January 20th, 2010 at 12:09 am
This post is very useful and it solved issue for me
January 20th, 2010 at 10:35 am
Not working at all…
???
January 20th, 2010 at 5:03 pm
guys i have tried a lot to format my kingston datatraveller 8 gb pen drive which says its write protected .
i had tried with all the procedure mentioned and also with many formatting software .. pls guys help me out .. its a new pendrive and i dont have the heart to through it…
any one have the answer pls mail me on
mpradeep1991@yahoo.co.in
January 24th, 2010 at 3:55 pm
it shows an error that
“format error occers at ofset 1221″
“format error occers at ofset 1224″
“format error occers at ofset 1230″
and this continus and at last it say that foramt is complete
is this a problem of pendrive correption.
January 24th, 2010 at 3:59 pm
in my case pandrive is gating instaled
i can open it and play files from it but while
sending data to it it creats problem
February 3rd, 2010 at 2:48 am
thanx a lot..earlier my 2 gb pendrive was write protected due to active function of virus…by the help of software i can formated my pendrive..u can get this software frm this website http://www.box.net/shared/9hgp81ndgs..
February 3rd, 2010 at 3:27 pm
hey jim thanks a lot…
initially the software was showing the window that the disk is formatting ..for a long time,,,i waited for a long time ..
and then also it was showing the same message..i removed the pd in between and pllugged it again opened my window’s control panel and opened disk management n from there i again tried to fromat my pd in ntfs format..this time it was a sucessful format…
February 5th, 2010 at 7:02 pm
it can not find my usb.
February 5th, 2010 at 7:03 pm
usb not found when i try to run the repair_neo
February 10th, 2010 at 4:15 pm
Thanx guys, I did it. Repair_Neo2.9 This is waht i used to format my kingston pen that was wrote protected one. But Neo did it. Before u run this exe remove unwanted usb drives then plug only which is wanted to format. OK Thanx again
February 10th, 2010 at 4:16 pm
http://www.box.net/shared/9hgp81ndgs
February 14th, 2010 at 11:54 am
Can somebody help to find a free downloaded video ripper for Mac? I have tried too many software to rip MOV video but all the attempts have unsuccessful…. So please help me
February 24th, 2010 at 9:45 am
Anybody reading this who has the Write Protect error for whatever reason, follow the good man Jim’s link and download RepairNeo.
I use Windows 7 and never had a problem with my Integral 2gb pen drive, then I put it in an old HP laptop running XP SP2, and it was detecting but giving the ‘please insert a disc into the drive E:’ message. I was horrified when I returned it to my Win 7 machine to find it would not detect at all!! Anyway by uninstalling the device in ‘Device Manager’ then scanning for hardware changes, I did manage to get the drive back and recover SOME of the data to my HDD, but then encountered the write protected problem.
Dont bother with registry edits or anything like that, they didnt solve my problem, anyway. I thought the pen drive was dead. RepairNeo formatted the drive and then was able to perform a full format. Problem solved.
Props to ‘Jim’
March 2nd, 2010 at 12:20 pm
i want to trancent v30 512 mb flash drive serial number plzzzzzzzzzzz help me i need serial number plzzz
March 8th, 2010 at 1:54 pm
plz help me how remove write protected in my pen drive.
my not apply format plz help
plz reply
March 8th, 2010 at 9:02 pm
Thanks for your free advice.There was a switch in my pen drive which by mistike switched off. Your suggestionworked out.
March 14th, 2010 at 7:12 pm
thanzx…dude…dis article was very helpful….:P
April 3rd, 2010 at 1:36 am
thanx to jim…………… u rock man
April 5th, 2010 at 5:47 am
i read all comments & try repair_neo2.9 for my kingston 32.GB pen drive,it could not found the drive it shows (usb flash disk not found),i use `hp usb disk storage format tool`it shows (device media is write protected),on `hddguru.com`s hdll format tool it shows (format error occured at offset 524,288 to 34,183,053,312 and ask to create partitions and format the drive.system tray shows the usb icon but not appear in `my computer`.What next?
April 7th, 2010 at 9:45 pm
Hey Guys, I have Transcent 4gb and HP 4gb drive and were write protected. None of the softwares mentioned do the trick for me. My problem is still going on. Low Level Format, Neo, Transcent Web Site blah blah… not solve my problems… What should I do now ???????
April 9th, 2010 at 3:02 pm
salam yar mere sath 16 gb kingston usb ha jab me os me 6 gb ce ziyada copy send kertha hu tu wo china zuban ko convert hu jatha hia our wo chiz nahi kulthi yar is me kiya problm hian our me kis tara is ko hal karo our kunsa softwares is kaliye use karo takey full tik hu jaye ..our ha yar tum ye information mujye mail ker do qk me site kam dektha hu thanx
email : university_boy2010@yahoo.com
cell : 03339274414
thanx all friends
April 10th, 2010 at 10:59 am
halo rajat,my 1 Gb pen drive now showing 1 mb capacity drive
April 12th, 2010 at 10:33 pm
Thanks a lot…………… It rocks
April 15th, 2010 at 11:30 am
Need help, i can format my flash disk but when every time i try to copy a file wet a size of 1gb it write protect, my flash disk is 8gb what should i do pleas need help ill wait for replays………….
April 17th, 2010 at 6:07 pm
Hi All,
I have the same problem with write-protection.
I do believe that Repair_Neo2.9.exe does the trick, but I have problems with running this program.
When I run it, it gives following error:
Preformat not supports this IC!
Can anyone please help me with this???????
I have tried to run the program as Administrator, but then it gives following error:
USB Flash Disk not found!
I have tried downloading this program from both links mentioned above, but it is the same for both of them.
P.S. I have Integral 8GB USB flash.
Thanks & Regards,
Alvis
April 23rd, 2010 at 10:35 am
it’s not working………….
neo9 does not work. it shows………………
ERROR!!!!!!USB FLASH DISK NOT FOUND!!!!!!!!
April 23rd, 2010 at 10:37 am
SORRY……………………….
April 26th, 2010 at 12:04 pm
I have Transcend Flash 4GB. I can formate it. my flash was write protect. I try a lot of solution above but it still don’t work so anybody can help me? I’m waiting for your help.
sovatthana@yahoo.com
May 3rd, 2010 at 4:33 pm
i think is windows 7 user limits!
May 3rd, 2010 at 4:33 pm
Or is a new update of drivers that support larger than 32GB that you installed, you must restart after that!
May 5th, 2010 at 2:04 am
Some of the people here might find little program Unlocker very handy. Is free.
Search for download unlocker, or visit trusted sites to download.
May 16th, 2010 at 5:32 pm
I tried to relaease the registry Hack,tried dos formatting , formatiing from dksmgmt.msc but none of these ideas made my USB drive free from write protection. How can i rmeove write protection . plz help me out.
May 18th, 2010 at 1:04 am
Guys Got my solution through low level format of my 4gb kingston pendrive from http://www.hddguru.com
hope this information helps anyone.
May 24th, 2010 at 1:21 pm
yes thanks so much my damn switch was on protected! tech-savvy dude gracias
May 26th, 2010 at 3:53 am
none is working:
LowLevelFormat tool cannot format the pen drive. it says formatting is done but format error occurred at all offset.
Repair Neo says “Preformat not supports this IC!”.
Imation formatter says “Preformat not supports this IC!”
HP USB format tool says “Device media is write protected”
I have an Imation usb drive, and i think this is infected with “autorun.inf”
AVG cannot remove this,says “Object(s) are located on a non-local drive”
Unlocker cannot delete the autorun.inf saying it is write protedtec.
windows format cannot format because, the device is write protected.
any help?
May 27th, 2010 at 6:19 pm
really great one
My hard problem get solved
http://www.box.net/shared/9hgp81ndgs
thankyou so much
June 1st, 2010 at 6:43 pm
how to remove the write protection error
June 1st, 2010 at 6:44 pm
how ton remove the write protection error in usb drive. when i formatting the drive it shows “unable to format the disk”
June 2nd, 2010 at 3:30 pm
dude i have a i-ball 8gb flshdrive which is LOSAR password protected i lost the password now how i should remove that security from flash drive
June 6th, 2010 at 7:21 pm
Hello Kingston user
if you get the error on your pendrive “The disk is write-protected ”
Please use this handy software..
http://www.box.net/shared/9hgp81ndgs
Thanks a Lot..
June 9th, 2010 at 8:35 pm
I got 16 GB pendrive of Samsung PLEOMAX, and when i try to copy data it says disk is write protected. i have formatted ( dos) several times. now disk got all free space, but again it says write protected and when i tried low level formatting there its says
“Format error occers at ofset 1234533″
“format error occers at ofset 1232334″
“format error occers at ofset 2343122″ etc and so on.. until lat moment so what should i do, can i make my USB change from FAT32 to NTFS
June 11th, 2010 at 10:05 pm
Dear Arpan
go throuth following link, enter there your email id,country name & download online recovery tools. 100% successfull. good luck
http://www.transcendusa.com/support/dlcenter/ORT_Software.asp?Link=OnLineRecovery.exe
June 16th, 2010 at 11:51 pm
i have scanned the drve with 4 antiviruses but still issue is same
tried formatting on many systems as well as on new laptops but no luck.
i tried above mention low level formatting software but no luck still the same error on my 8GB pen drve can anyone suggest wht to do.
June 22nd, 2010 at 6:52 pm
Thanx a million JIM. your method worked perfectly for me to remove the write protection of my usb drive. All others having the same problem follow the link provided by JIM
http://www.box.net/shared/9hgp81ndgs
June 23rd, 2010 at 12:58 pm
please my pen drive data lock
June 24th, 2010 at 12:57 am
heyyyyyyyyyyyyyyyyy there was a small switch in my pendrive..i did not know it…..thankssssssssssssss it worksssssssssss
June 24th, 2010 at 4:38 pm
i have 4gb pandrive ,a recycler folder is in it.how i can remove this this folder.
June 25th, 2010 at 5:40 pm
Dear Sir,
as i purchased an pen drive and copied many files to it but. when i remove or after some time data in the pendrive will be erased automaticaly. So i want to know what is the problem and how to recover it.
With regards,
balaji
June 26th, 2010 at 6:58 pm
hi friends i solved this problm “Write protection Error” just go in this link http://www.fileguru.com/USB-Drive-AntiVirus/download
and download USB Drive AntiVirus 2.3 install it open it n click USB Tools and just Disbl Check in Disable Writng data to the USB Storage Device and apply…
wooow now ur usb drive is freeeee… enjoy it n feedback me sam_leoo@hotmail.com
July 1st, 2010 at 6:25 pm
I have an 8GB pen drive, in which I am trying to load 6 movies, after 2.33GB download, download stops, and it gives me the write protection error and I can not download over 2.33GB. I have added binary in the Registry Rules and Formatted the drive through the diskmanagement.
What should I do next??
Thanks
July 1st, 2010 at 6:38 pm
The solution to the above problem is ….
downloading Transcend Online Recovery software … my problem is fixed
http://www.transcendusa.com/support/dlcenter/ORT_Software.asp?Link=OnLineRecovery.exe
Thanks Aaron & Vinay
July 3rd, 2010 at 6:28 pm
hey guys u rock……it really wrkd fr ma transcend 4gb thanks alot…….
n many many thanks fr HDD LOW LEVEL FORMAT TOOL software…..
July 4th, 2010 at 5:45 pm
iam not getting file system as NTFS wht can i do
give me replay am waiting………..
July 21st, 2010 at 11:31 pm
Thanks dear.
I have repaired my two Flash Drives using your sujjested software named “low-level format”.
This software is really a very good software.
July 22nd, 2010 at 2:18 pm
Transcend 8 GB pendrive (Write protected)
Tried:-
1. Low level format
2. Disk management to format
3. DOS format
4. Dozens of formatting softwares
But nothing worked until i tried online format, ….http://www.transcendusa.com/support/dlcenter/ORT_Software.asp?Link=OnLineRecovery.exe
“”Its amazing “”Try it, cant be a better solution.
July 30th, 2010 at 8:24 am
guys, ther s an app. For change write protectn on/off. Named usc writeprotect
August 10th, 2010 at 9:36 am
suwon bro…gateli softwere’….cok
August 10th, 2010 at 5:00 pm
how to repair a USB flash drive if there is no detection on any computer??
August 10th, 2010 at 5:05 pm
i have two flash drives.. the problem of the first one is, it cant be detected by any computer. the other one, there is a write protected error.. any help?? plz,, tnx
August 12th, 2010 at 4:55 pm
I have a Iball 2GB pendrive.When i try to format a message appears saying that USb is write protected.Pls help me
August 16th, 2010 at 12:13 am
how to remove write procted from my pendrive
August 18th, 2010 at 3:20 pm
i am unable to format pendrive because it is write protected.
please send me the solution.
August 21st, 2010 at 1:30 pm
hey guys….its not working…
im getting a error
“ERROR!!!!!!USB FLASH DISK NOT FOUND!!!!!!!!”……
wat to do??????m not understanding anything….;-(
please please help me i have tried all but not even single one is working…
its irritating to me…
tel me correct process plzzzzzzzzzz….:((
August 21st, 2010 at 1:45 pm
hey guys plzzzzzzzz….
give me solution…..
i tried “http://www.box.net/shared/9hgp81ndgs” & “http://www.hddguru.com”….
but its ont working…
im understanding….
tel me STEPS to clear my error…..
plzzzz…
August 22nd, 2010 at 5:04 pm
Its WOrkZ Tnx ^_^
August 26th, 2010 at 2:48 pm
i deleted security softwaret files of a integral 4gd usb drive and know i cant use it. shows 2 drives, one with 2gd free and one says no disk. cant put any thing on it. help
what am i to do
thanks andy
September 2nd, 2010 at 1:07 am
Solution for HP v165w 8 GB Flash drive.
You need to install this Online recovery driver OnLineRecovery.exe from site http://www.transcendusa.com/support/dlcenter/ORT_Software.asp?Link=OnLineRecovery.exe then run this program it will tell you the steps. Then fianlly after doing formating you need to remove your flash drive from Laptop/desktop. again Plug in the flash drive it will now been ready to use but all your data get erased depending on what option you selected whil running above mentioned exe. Also now your flash drive name also got change it will e now TRANSCEND(Driv:) in my case it is TRANSCEND(H:)