Solution to “This operation has been cancelled due to restrictions in effect on this computer”
The problem was faced by one of our readers who faced the following error message whenever he clicked on a drive to open it and see the contents.
“This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator”.
Cause of the problem:
The problem is confirmed to be caused due to change in the default web browser or the Internet Explorer.
Steps to fix the problem:
You can try following solutions and see which one fix it for you.
Solution 1:
• Go to Control Panel -> Add Remove Programs, click on Set Program Access and Defaults.

• Open up the configuration whichever is selected and change the default web browser to something else.
Solution 2:
• If you use older versions of IE then upgrade it to the latest one.
Solution 3:
The problem can be caused due to the corrupt or damaged key HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command.
So just download this file, unzip it and double click to extract the registry.
Solution 4:
• Open registry editor and search (Ctrl + F) for the value nocontrolpanel.
• Change its value from 1 to 0.
Do mention the solution that worked for you.
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July 29th, 2009 at 5:59 pm
None worked. Running IE8 with Vista Business. Also have Firefox 3.0
August 17th, 2009 at 8:23 pm
I am getting the same error when i clicking on IE8-WindowsXP-x86-ENU setup, tried the above steps but still the same
kindly advice.
August 26th, 2009 at 10:50 am
The first solution worked. Thank you ever so much. You saved me a lengthy, expensive, and probably fruitless support call to Microsoft.
September 3rd, 2009 at 10:24 pm
None of these worked. I have Vista Ultimate, Office 2007, IE8 ( I also tried downgrading to IE7)
September 11th, 2009 at 3:15 pm
The first solution worked. Thank you ever so much.
September 30th, 2009 at 7:10 am
Solution one worked for me! Thank you; I had been dumping recent updates and dumping browsers trying to fix this !
October 1st, 2009 at 12:13 am
Solution 4 worked for me.
Thank you!
October 1st, 2009 at 3:54 am
Changing the default web browser worked for me. XP-SP2, Outlook 2007, IE7
October 20th, 2009 at 6:47 pm
The first solution worked for me. Thnaks a lot for publishing such valuable information.
November 8th, 2009 at 5:34 am
None of these options worked for me.
What did work was to create a new login and no more error messaages were generated.
Then copy all of the users files to the new profile
Bingo, all good
November 28th, 2009 at 3:00 am
Thank you so much it’t the day after thanksgiving and I’m at one of my clients and I’ve tried everything from combofix, the the regersty nothing worked. Finally I found solution 3 and it worked great thanks a million have a wonderful holiday season
December 6th, 2009 at 2:35 pm
I spent a lot of time trying to fix this problem. it turns out it started when I uninstalled Google Chrome which apparently leaves code on the comoputer when renders links in emails/documents inaccesible. If you had installed/uninstalled chrome, you need to put it back and set your default browser to internet explorer and the problem will be solved.
December 17th, 2009 at 10:27 am
Hi, that worked for me… LOL Thanks a lot Dude.
December 20th, 2009 at 6:33 am
Solution 4:
• Open registry editor and search (Ctrl + F) for the value nocontrolpanel.
• Change its value from 1 to 0.
This work like magic.
January 1st, 2010 at 5:25 pm
Hiya just wondering how much anyone knows about windows 2000.
i disabled a few policies which i dont think i was supposed to using gpedit, and now i cant access anything.
everything i try to open or use brings up the error message that this topic was about… noone else has been able to help me, so im hoping someone here can
January 5th, 2010 at 7:13 pm
hello…i m using datacard for internet connection.when i click thependdrive symbol to “safely romove hardware” it showed like”this effect has been canceled due to …”.moreover control panel is not opening…what should i do to fix this problem…..reply plz..i need it badly..
January 9th, 2010 at 3:12 pm
The problem started when I uninstalled Norton antivirus from my computer. When I clicked My Computer for Properties it did not work. The restriction message popped up.
Then when I have looked for control panel it has vanished.
Your instructions to solve the problems are very user friendly than that of Microsoft. Really helpful.
The Solution 4 worked for me. The control panel has now reappeared in my computer and now I can access properties panel on clicking My Computer. Thanks for publishing these userfriendly solutions that any one can work on.
Sebastian Koylerian.
January 15th, 2010 at 1:15 am
changed registry settings and installed IE7 and it worked.
Thanks
January 18th, 2010 at 10:41 pm
Thank you very much. I was suffering from this problem for so long and got it rectified today through your solution 1 & $. Thank you so much for your timely help…
January 28th, 2010 at 1:44 am
i am opening control panel it will be show like the operation has been cancelled due to restrictions in effect on this computer please contact to your system adminstrator.
please tell me by emil id
February 2nd, 2010 at 8:08 pm
Solution 1 worked for me. I suddenly started getting this message every time I clicked a link in Outlook 2003. I never even use IE, though the wretched thing is on my machine.
Many thanks for the solution. Great work!
March 1st, 2010 at 1:34 am
None of the above worked for me.
March 11th, 2010 at 7:08 am
When clicking on a hyperlink in an e-mail, I get this Message : “This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.” I get this message every time that I attempt to use the hyperlink. I am the administrator on this stand alone computer. How do I deactivate this feature so that I activate hyperlinks ?
This is not an Outlook error. The most common cause is a corrupt registry key in Internet Explorer. The registry key found at
HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command
is either damaged or corrupt.
To fix it, try resetting Web settings in Internet Explorer. If this does not resolve the issue, set IE as the default browser following the steps in Set Program Access in Control Panel. If you use a different browser as your default, you need to set IE as the default until you verify the links work in Outlook.
uninstall Chrome
In addition to Chrome and Firefox, other HTML rendering and editing programs may take the HTML open command and cause this error. Greg reports UltraEdit is one such program.
If you received this error after uninstalling any application that takes over the HTML open command
(including, but not limited to, Chrome & Firefox browsers) you may also need to change the HTM/HTML
association in the registry.
1.Start, click Run, type Regedit in the Open box, and then click OK.
2.Browse to HKEY_CURRENT_USER\Software\Classes\.html
3.Right click the value for the .html key and select Modify…
4.Change the value from “ChromeHTML” to “htmlfile” (or from FireFoxHTML to htmlfile)
Repeat these steps for htm and .shtml keys if they exist. You may also want to check the xhtml and xhtm keys.
March 20th, 2010 at 5:14 pm
I AM really really thankful to u bro… i was searchin for a solution for hours buh this page has really kicked the error’s ass.
AGAIN thanks alot… solution 4 worked for me…
Alhamdulillah!
April 2nd, 2010 at 3:37 am
I had the same problem this operation has been canceled due to restrictions in effect on the computer did everything I could find on line, maybe 25 thing to try THEY ALL DO NOT WORK.
April 2nd, 2010 at 3:39 am
this operation has been canceled due to restrictions in effect on the computeR HAD THE SAME PROBLEM TRIED EVERYTHING ON THE WEB NOTHING WORKED THIS DID. I JUST INSTALLED FIREFOX made it my default browser and the problem is GONE!!!!!!!!!!
April 10th, 2010 at 3:53 am
I tried solution 3 and 4, didn’t work, but the above link reminded me that I had deleated google chrome recently, so I reinstalled it and fixed the problem…just how do I get rid of google chrome now…no big deal I suppose..at least it works. Thanks
April 14th, 2010 at 2:56 pm
Eddy’s fix above worked for me.
I had uninstalled google chrome.
repasting here for ease of ref..
1.Start, click Run, type Regedit in the Open box, and then click OK.
2.Browse to HKEY_CURRENT_USER\Software\Classes\.html
3.Right click the value for the .html key and select Modify…
4.Change the value from “ChromeHTML” to “htmlfile” (or from FireFoxHTML to htmlfile)
Thanks Eddy!
May 13th, 2010 at 7:53 am
THANK YOU, THANK YOU, THANK YOU!!
May 30th, 2010 at 4:39 pm
THANKS RIK/ WORKED JUST FINE. I REMEMBERED I INSTALLED GOOGLE CHROME AND UNINSTALLED IT, FROM THAT DAY ON PROBLEM OF( “This operation has been cancelled due to restrictions in effect”
YOUR PROCEDURE SOLVED IT JUST FINE/ THANKS AGAIN
July 25th, 2010 at 1:11 pm
Hi and thank you! Solution 4 worked me.
August 4th, 2010 at 3:50 pm
This massage I received in the MS Word while opening a page number link in the Contents.
None of the 4 solutions worked for me.
However, if I install Google Chrome, everythink is OK again. Changing the standard browser to Firefox (I do not use IE!!!) and uninstalling Google Chrome the problem appears again.
Any solution by anybody? (do not propose to keep GoogleChrome, I like Firefox!!!)
Stefan.
August 4th, 2010 at 10:19 pm
Solution 4 worked without having no problems.
I just opened the register, used the CTRL+7 for search, typed in ‘nocontrolpanel’ and changed the value to 0. Actually there was no value whatsoever.
Hyperlinks back to normal on Firefox.
Thanks!
August 17th, 2010 at 3:13 am
Thank you so much Eddy… it worked:)
Thank you once again
August 22nd, 2010 at 11:26 am
hello i m not able to open my control panel.this same error msg is showing.plz tell me wat to do.
August 30th, 2010 at 4:31 pm
i uninstalled chrome and When clicking on a hyperlink in an e-mail, I get this Message : “This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.”
So i tried all the steps which Eddy suggested but nothing worked out