Solution to “This operation has been cancelled due to restrictions in effect on this computer”

The problem was faced by one of our readers who faced the following error message whenever he clicked on a drive to open it and see the contents.

“This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator”.

Cause of the problem:

The problem is confirmed to be caused due to change in the default web browser or the Internet Explorer.

Steps to fix the problem:

You can try following solutions and see which one fix it for you.

Solution 1:

•    Go to Control Panel -> Add Remove Programs, click on Set Program Access and Defaults.


•    Open up the configuration whichever is selected and change the default web browser to something else.

Solution 2:

•    If you use older versions of IE then upgrade it to the latest one.

Solution 3:

The problem can be caused due to the corrupt or damaged key HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command.

So just download this file, unzip it and double click to extract the registry.

Solution 4:

•    Open registry editor and search (Ctrl + F) for the value nocontrolpanel.
•    Change its value from 1 to 0.

Do mention the solution that worked for you.

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Posted in Fixes of problems, Windows/Windows XP
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90 comments on “Solution to “This operation has been cancelled due to restrictions in effect on this computer”
  1. Quynh82 says:

    Thanks you!
    Solution 3 worked with me

  2. Trev C says:

    I had this trouble and tried everything. Was running Firefox under Win 7.
    Tried IE8 & 9 plus doing the registry mods.

    Simple solution was to run this fix.
    http://support.microsoft.com/kb/310049

  3. Gopi Nathan says:

    in my computer controlpanel is not there to solve this problem.
    what can i do now.

  4. Kate says:

    Tried it and now my internet isn’t working at all :(
    thank goodness for friends computers

  5. Corp User says:

    XP Pro – First solution worked great.

  6. John Steven says:

    What if this error appeared after attempting to open an .exe file, will this fix also work?

  7. Soma says:

    Hey thanks Pro, the 1st itslef worked out for me too ;)

  8. Daniel says:

    I have Windows7 and Eddy’s solution worked for me. Thanks Eddy!!

  9. Suremate says:

    If all things here failed you may try using ‘MicrosoftFixit50388.msi’ ..

    You may get it done here @ http://support.microsoft.com/kb/310049

  10. Julie says:

    Eddie you are a star!

    Thanks for fixing it for me.

  11. Anthony says:

    None worked. Thanks for the info though, I can see it has worked for others so that’s still a good thing.

  12. Anthony says:

    Thank you very much Suremate (post March 10th 2011 at 11:54am) I tried all of the solutions and none work for me then I saw your solution which automatically fixed it for me. This is the link, thank you again. http://support.microsoft.com/kb/310049

  13. Paul Coltman says:

    Had spent hours changing settings and anti virus settings to get hyperlinks to work. This was important to me because I wanted to use them to link some documents to audio files.
    Changed the default browser as you sggested everything now O.K. Sick of Microsoft and ie problems so won’t be changing back in the forseeable future. Many thanks for your help.

  14. sayyidn says:

    i can’t extract registry editor .. ” Registry editing has been disabled by your administrator ” .. help me :(

  15. Amgad Maher says:

    relly thank you

  16. Sally Davies says:

    Hi installed AVG and it looks like it has installed because it is in my programs and features plus my all programs list.
    But when Itry to open it I get the error message- This operation has been cancelled due to restrictions on this computor.
    Tried loads of things but still no luck,tried your option 1 but do not have add remove programs, I am running vista basic.

  17. Redbush says:

    Error “This operation has been cancelled due to ……..”
    I have get this Error after i have uninstall “Chrome” from Google. The final solution for me was, to replace in the registery all entries ChromeHTML in to htmlfile and than the problem was solved

  18. Frandry says:

    Solution number 2 is work for me.
    Thank you for your suggest.

  19. Dan says:

    I reinstalled google chrome and no longer get the error. Thanks ….Have been trying to fix this for 6 hours.

  20. Suresh says:

    The 4th Options worked for me thanks a lot.

  21. Frenk says:

    This happened to me when I uninstalled Chrome. I changed the default web browser to Firefox and the links worked. I changed the default back to IE and the links still worked. No reinstallation of Chrome was needed nor any corrections to registry.

  22. Maxime says:

    None of the steps above worked for me.

    But check out this comment: Eddy dated March 11th, 2010 at 7:08 am

    That’s what did it for me!! Thank you so much.

  23. kala says:

    solution 4 worked for me thanks a lot.

  24. john says:

    nice tips, work great.. thanks for sharing

  25. Glare says:

    Eddy no.4 solution works like a charm!
    Thank you Eddy your solution save my time and effort!

    4.Change the value from “ChromeHTML” to “htmlfile” (or from FireFoxHTML to htmlfile)
    Repeat these steps for htm and .shtml keys if they exist. You may also want to check the xhtml and xhtm keys.

  26. Abc says:

    WORKED THANKS !!!!!!!!! great im using XP

  27. MrZrule says:

    Uninstalled Chrome to start the problem. None of the fixes worked. Reinstalled Firefox and it fixed itself.

  28. Naledzi says:

    None worked for me. I solved mine by downloading some file called “Re-Enable Portable” here http://www.softpedia.com/get/PORTABLE-SOFTWARE/System/Re-Enable-Portable.shtml

    It worked!

  29. hemachandra says:

    hello i m not able to open my control panel.this same error msg is showing.plz tell me wat to do.&
    This operation has been cancelled due to restrictions in effect on this computer. pls contact your system administrator

    I had this error when trying to open my computer properties & network properties tried in run mode also but its not open i use regedit also that one also not opening pls solve my problem

  30. ihategooglechrome says:

    Hi,

    I also found this problem after uninstalling Google “Chrome” (excuse me while I throw up!). I tried the “change the default web browser” idea and other ideas on this page but worked. However, this worked straight away.

    http://support.microsoft.com/kb/310049

  31. Calla says:

    Thank you Suremate,
    Fixit50388 did the job!

  32. Midhun says:

    Thank you very much.. I reinstalled ms office but could not solve this issue.. No solved.. Thanks

  33. nbsrao says:

    Solution 4 worked for me. Thanks a lot!.

  34. Ravi Mehta says:

    Not sure if others that have not resolved this has tried to delete the Restrictions key itself.

    Deleting HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Internet Explorer\Restrictions.

    Have a look at this.
    http://support.microsoft.com/kb/823057

  35. Vinayaka says:

    It worked fine with me, where my control panel not available, now it is available, but still getting the msg, still thanks

  36. solution1 says:

    Solution 1 worked for me

  37. nhat says:

    tao map network drive trong win xp sp2 thong bao loi “this operation has been cancelled due to restrictions in effect on this computer. please contact your system administrator”

  38. Anil Kumar says:

    It worked fine with me, where my control panel not available

  39. sabari says:

    ITS WORKED THANK YOU BOSS

  40. aravind says:

    Solution 4 worked for me;-)

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