The problem was faced by one of our readers who faced the following error message whenever he clicked on a drive to open it and see the contents.
“This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator”.
Cause of the problem:
The problem is confirmed to be caused due to change in the default web browser or the Internet Explorer.
Steps to fix the problem:
You can try following solutions and see which one fix it for you.
Solution 1:
• Go to Control Panel -> Add Remove Programs, click on Set Program Access and Defaults.

• Open up the configuration whichever is selected and change the default web browser to something else.
Solution 2:
• If you use older versions of IE then upgrade it to the latest one.
Solution 3:
The problem can be caused due to the corrupt or damaged key HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command.
So just download this file, unzip it and double click to extract the registry.
Solution 4:
• Open registry editor and search (Ctrl + F) for the value nocontrolpanel.
• Change its value from 1 to 0.
Do mention the solution that worked for you.


Thanks you!
Solution 3 worked with me
I had this trouble and tried everything. Was running Firefox under Win 7.
Tried IE8 & 9 plus doing the registry mods.
Simple solution was to run this fix.
http://support.microsoft.com/kb/310049
in my computer controlpanel is not there to solve this problem.
what can i do now.
Tried it and now my internet isn’t working at all
thank goodness for friends computers
XP Pro – First solution worked great.
What if this error appeared after attempting to open an .exe file, will this fix also work?
Hey thanks Pro, the 1st itslef worked out for me too
I have Windows7 and Eddy’s solution worked for me. Thanks Eddy!!
If all things here failed you may try using ‘MicrosoftFixit50388.msi’ ..
You may get it done here @ http://support.microsoft.com/kb/310049
Eddie you are a star!
Thanks for fixing it for me.
None worked. Thanks for the info though, I can see it has worked for others so that’s still a good thing.
Thank you very much Suremate (post March 10th 2011 at 11:54am) I tried all of the solutions and none work for me then I saw your solution which automatically fixed it for me. This is the link, thank you again. http://support.microsoft.com/kb/310049
Had spent hours changing settings and anti virus settings to get hyperlinks to work. This was important to me because I wanted to use them to link some documents to audio files.
Changed the default browser as you sggested everything now O.K. Sick of Microsoft and ie problems so won’t be changing back in the forseeable future. Many thanks for your help.
i can’t extract registry editor .. ” Registry editing has been disabled by your administrator ” .. help me
relly thank you
Hi installed AVG and it looks like it has installed because it is in my programs and features plus my all programs list.
But when Itry to open it I get the error message- This operation has been cancelled due to restrictions on this computor.
Tried loads of things but still no luck,tried your option 1 but do not have add remove programs, I am running vista basic.
Error “This operation has been cancelled due to ……..”
I have get this Error after i have uninstall “Chrome” from Google. The final solution for me was, to replace in the registery all entries ChromeHTML in to htmlfile and than the problem was solved
Solution number 2 is work for me.
Thank you for your suggest.
I reinstalled google chrome and no longer get the error. Thanks ….Have been trying to fix this for 6 hours.
The 4th Options worked for me thanks a lot.
This happened to me when I uninstalled Chrome. I changed the default web browser to Firefox and the links worked. I changed the default back to IE and the links still worked. No reinstallation of Chrome was needed nor any corrections to registry.
None of the steps above worked for me.
But check out this comment: Eddy dated March 11th, 2010 at 7:08 am
That’s what did it for me!! Thank you so much.
solution 4 worked for me thanks a lot.
nice tips, work great.. thanks for sharing
Eddy no.4 solution works like a charm!
Thank you Eddy your solution save my time and effort!
4.Change the value from “ChromeHTML” to “htmlfile” (or from FireFoxHTML to htmlfile)
Repeat these steps for htm and .shtml keys if they exist. You may also want to check the xhtml and xhtm keys.
WORKED THANKS !!!!!!!!! great im using XP
Uninstalled Chrome to start the problem. None of the fixes worked. Reinstalled Firefox and it fixed itself.
None worked for me. I solved mine by downloading some file called “Re-Enable Portable” here http://www.softpedia.com/get/PORTABLE-SOFTWARE/System/Re-Enable-Portable.shtml
It worked!
hello i m not able to open my control panel.this same error msg is showing.plz tell me wat to do.&
This operation has been cancelled due to restrictions in effect on this computer. pls contact your system administrator
I had this error when trying to open my computer properties & network properties tried in run mode also but its not open i use regedit also that one also not opening pls solve my problem
Hi,
I also found this problem after uninstalling Google “Chrome” (excuse me while I throw up!). I tried the “change the default web browser” idea and other ideas on this page but worked. However, this worked straight away.
http://support.microsoft.com/kb/310049
Thank you Suremate,
Fixit50388 did the job!
Thank you very much.. I reinstalled ms office but could not solve this issue.. No solved.. Thanks
Solution 4 worked for me. Thanks a lot!.
Not sure if others that have not resolved this has tried to delete the Restrictions key itself.
Deleting HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Internet Explorer\Restrictions.
Have a look at this.
http://support.microsoft.com/kb/823057
It worked fine with me, where my control panel not available, now it is available, but still getting the msg, still thanks
Solution 1 worked for me
tao map network drive trong win xp sp2 thong bao loi “this operation has been cancelled due to restrictions in effect on this computer. please contact your system administrator”
It worked fine with me, where my control panel not available
ITS WORKED THANK YOU BOSS
Solution 4 worked for me;-)